Privacy Policy

Types of private information we collect

We collect personal information that you give us when you order on our website, register on our website, book the newsletter, place an order, enroll in a promotional or rewards program, call us, or send us a letter or an E-mail. This information may include your name, address, E-mail, telephone number, fax number, credit card number and expiration date.

The following is a list of the information we collect: E-mail, name, company name, street address, post code, city, country, telephone number, and password.

How we use and share personal information

We use your personal information we collected in order to process your orders, identify you within our systems, contact you if we have questions about your order, notify you about new services or special promotional programs, and submit for rebates.

We share your personal information within the PROSFP and with third parties that perform services for us or on our behalf (for example, credit card companies, shipping companies, printing houses, consultants and advisors, market research firms and rebate processors) and when, in our judgment, we believe it is necessary or appropriate to prevent fraud, injury, or harm to persons or property, to protect our rights or the rights of others, to comply with applicable laws and regulations, or as otherwise required by law.

We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed. Personal information may be transferred in connection with a business transition, such as a merger, acquisition, insolvency, or asset sale involving any PROSFP business or asset to which the information pertains. If you shop at a retail store, through our catalog, or via PROSFP.com, we may share your name and mailing address (but not your e–mail address or telephone number) for external direct mail campaigns conducted by companies or organizations which offer products or services we believe may be of interest to our customers.

Special information for PROSFP.com shoppers

We also use cookies which are needed to compile aggregate non-personally identifiable information about the visitors to our web site. This type of information is usually associated with a particular computer or IP address but not with a particular person. "Cookies" are pieces of information generated by a Web server and stored in the user's computer, ready for future access. Each time you access our web site; our server finds the relevant cookie on your computer. The information contained within that cookie is then used to customize your experience with our site.

How is your information protected?

We use the latest in encryption technology, including 128 bit SSL encryption to ensure that any sensitive information that is sent by you to us via the Internet is protected from unauthorized interception. We employ the latest in firewall protection to prevent unauthorized access into our information storage areas. We maintain a rigorous hiring process to screen out potential employees with criminal backgrounds. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information. Passwords are required in order for you to gain access to your account. Once an account has been terminated, measures are taken to remove those users from the system who no longer need access to our system. When an employee is terminated or is no longer with the company, we change the access codes that the employee used to access any customer accounts. Account login sessions are terminated after three failed login attempts; all terminated login sessions are logged for follow-up. Passwords must contain at least six characters, one of which is non- alphanumeric. Passwords are case sensitive and must be updated every 90 days. Unused customer accounts, those that have shown no activity for 6 months are purged from our system.

Can I correct or remove information from your site?

You have the option to view your account to make sure your information is correct. You also have the option of removing any information from your account that you wish to keep private. However, please note that removing certain information such as your email address, contact information, and the like may greatly hinder our ability to effectively provide the service or products you have requested. We recommend you to contact us first to discuss which information you may remove without interrupting the quality of service we intend to provide for you.

Policy changes

PROSFP may change its privacy policy or practices from time to time. We will post the most current version of our privacy policy online at our site. If policy changes affect our uses and disclosures of personal information that we have previously collected, we will notify you and, if appropriate, provide an opportunity to prevent us from applying the revised policy to such information.